Hobart Wool Co's Privacy Policy

At Hobart Wool Co we take your privacy seriously and we are committed to making sure that it is protected.

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This Privacy Policy sets out how we will use the information that you give to us when engaging with us, including when using our website. 

 

WHAT IS PERSONAL INFORMATION? 

Personal information is information, about a person, which reasonably identifies the person. 

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WHAT INFORMATION DO WE COLLECT?  

The information that we collect from you will depend on how you engage with us. It includes information that you give to us, via the website, by email, or over the phone, and information that our website automatically collects.

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Information you give to us

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This may include:

• your name

• your contact details including your address, phone number and email address

• information about you such as your interests

• your credit card information 

• the name, shipping address, and phone numbers of people to whom purchases made by you have been shipped. 

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Information we collect automatically 

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Our website automatically collects information whenever you visit it. Cookies are the main information collected this way. 

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A cookie is a small file which asks you for your permission to be transferred to your computer's hard drive through your web browser. Once you agree, the file is added and the particular web application can respond to you as an individual by, for example, identifying items that are new for you and storing items that you have added to your Cart between visits. 

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Our website also uses cookies to see which pages are being visited. This helps us to analyse web traffic and, in turn, to improve our website so that it meets customer needs. The data is removed from our systems once it has been analysed. 

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You can choose to decline cookies. 

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Please contact us if you would like details of the information that we hold about you or if you think that the information we hold about you is wrong or incomplete. ​

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HOW WE WILL USE THE INFORMATION WE COLLECT 

We will use the information we collect from you to:

• provide you with products and services 

• improve our products and services

• send you information about new products and services including special offers

• customise our website according to your interests.

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We will never give, lend, or sell your personal information to third parties unless you have given permission or we are legally required to do so.

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HOW WE WILL KEEP THE INFORMATION WE COLLECT SECURE 

We are committed to keeping your information secure and have appropriate physical, electronic, and other procedures and mechanisms in place to safeguard it. 

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Our website uses Secure Sockets Layer (SSL) software, which encrypts information you input.

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There are also things you can do to protect yourself from unauthorised access, such as logging off when you are finished if you are using a shared computer.